Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Complaints procedure

We try to provide an efficient and helpful service. Like all organisations things sometimes go wrong. If you have a complaint or grievance about any part of the service we ... [continue] Complaints procedure

Death certification

Medical Examiners Service The Medical Examiners Service is being implemented into General Practice. The Medical Examiner is a national system being implemented by NHS England and Improvement throughout England and ... [continue] Death certification

How to register

At present we are only registering patients who live within our practice boundary. You will need to complete our registration forms and provide us with some proof of identity and ... [continue] How to register

Named GP

All patients at Rye Medical Centre have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Overseas visitors

NHS treatment is not automatically available to all overseas visitors. Emergency treatment is available for urgent conditions that occur during the visit regardless of country of origin, but not for ... [continue] Overseas visitors

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Practice boundary

Please use the map below to see if you live within our practice boundary.

Privacy notices

Fair Processing Notice (Privacy notice) Your information, what you need to know This privacy notice explains why we collect information about you, how that information will be used, how we ... [continue] Privacy notices

Updating your details

Please complete the change of details form and bring into Reception along with proof of the address or name change (proof not needed for telephone or email changes) for the ... [continue] Updating your details

Useful phone numbers and weblinks

In a life threatening situation you should still dial 999 Conquest Hospital: 0300 131 4500 Bexhill Hospital: 0300 131 4500 Rye Hospital: 01797 224499 Hastings and Rother Clinical Commissioning Group: 01424 ... [continue] Useful phone numbers and weblinks

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 15th November, 2014