Rye Medical Centre

01797 22 33 33

Emergency calls 8.00am – 8.30am
Appointment calls 8.30am – 6.30pm

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. The easiest way to view or to get ... [continue] Access to medical records

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Code of practice

Our responsibility to you You will be treated as an individual and will be given courtesy and respect at all times. You have a right to absolute confidentiality. We will ... [continue] Code of practice

Complaints procedure

We try to provide an efficient and helpful service. Like all organisations things sometimes go wrong. If you have a complaint or grievance about any part of the service we ... [continue] Complaints procedure

How to register

At present we are only registering patients who live within our practice boundary. You will need to complete our registration forms and provide us with some proof of identity and ... [continue] How to register

Named GP

All patients at Rye Medical Centre have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Overseas visitors

NHS treatment is not automatically available to all overseas visitors. Emergency treatment is available for urgent conditions that occur during the visit regardless of country of origin, but not for ... [continue] Overseas visitors

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Practice boundary

Please use the map below to see if you live within our practice boundary.

Privacy notices

Privacy notice Rye Medical Centre has a legal duty to explain how we use any personal information we collect about you, as a registered patient, at the practice. Staff at ... [continue] Privacy notices

Updating your details

Please complete the change of details form and bring into Reception along with proof of the address or name change (proof not needed for telephone or email changes) for the ... [continue] Updating your details

Useful phone numbers and weblinks

In a life threatening situation you should still dial 999 Conquest Hospital: 01424 755255 Bexhill Hospital: 01424 758106 Rye Hospital: 01797 224499 Hastings and Rother Clinical Commissioning Group: 01424 735600 Surrey ... [continue] Useful phone numbers and weblinks

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour