YOUR MEDICAL RECORD
CHANGE OF DETAILS
Please complete the change of details form and bring into Reception along with proof of the address or name change (proof not needed for telephone or email changes) for the changes to be updated onto your medical record
ACCESS YOUR MEDICAL RECORD
Access to your Medical Record (Subject Data Access Request)
In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records.
The easiest way to view or to get copies of your medical records is to apply for online access (see online access for further information)
If you prefer you can make a request to be provided with copies of your health record or to view your medical records by completing a Subject Data Access Request form.
Depending on the request, this could be processed immediately by handing the form into reception in person and providing photographic ID so we can verify your identity. However, if you have asked for a more detailed request we will aim to process the request within one calendar month of the form being submitted.
ID will always need to shown on collection of any medical records and has to be collected by the patient themselves.
There may be occasions when we will withhold information kept in your health record, particularly if the disclosure of such information is likely to cause undue stress or harm to you or any other person.
We may also receive requests for access to your medical notes from solicitors and insurers acting upon your behalf. They will ask you to sign their consent form and we will contact you to check what information you are happy for us to provide.
Data for research and planning
Anonymised patient information will be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care. If you do not wish anonymous information about you to be used in such a way, please visit https://www.nhs.uk/your-nhs-data-matters/ and complete the online opt out form.
FREEDOM OF INFORMATION
Information about the General Practitioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.
General Data Protection Regulations (GDPR)
The GDPR came into force on 25th May 2018 and strengthens the controls that organisations are required to have in place over the processing of personal data.
Read our Complaints Procedure, Code of Practice and Privacy Notices here.