Our dispensary is open from 9:00am – 12:30pm and 1:00pm – 6:30pm Monday to Friday.
Please note that our dispensers cannot take prescription requests over the telephone.
If you are on continuous treatment and your doctor has authorised repeat medicines for you, you will receive a repeat ordering slip with each prescription. We ask that you use this slip when re-ordering your medicine.
You can reorder using the online facility or using the slip supplied with your last prescription this can be left at or posted to the surgery giving at least three clear working days notice. To keep over ordering to a minimum we ask that you place your request when you have seven days of medication remaining.
Request Prescriptions Online
You can request repeat prescriptions online with Patient Access but we still need 3 clear working days’ notice as some medication has to be ordered and we still have to have all prescriptions checked by the doctor. You can order online with Patient Access.
NHS Prescriptions and charges
Please see the NHS website for the latest information on prescription charges, exemptions and pre payments certificates - click here.
Unfortunately we are unable to dispense to those patients who live 1.62km (as the crow flies) from a pharmacy, with the exception of Peasmarsh where we retain historic rights. We can however, send your prescription to your preferred pharmacy for you to collect there. Alternatively you can collect the paper prescription from here and take to any pharmacy to be dispensed. We are also quite happy to post out your prescription if you provide us with a stamped addressed envelope.
If we dispense your medicine from the surgery it should be ready for your collection after three working days or available at one of the village pick-up points (check delivery days) if you have asked for this service.
There are boxes inside and outside of the surgery to save you time. As well as boxes at the following rural collection/delivery points:
Brede – Medication only is delivered to shop on Wednesdays.
Camber – Repeat Prescriptions are collected from the Surgery Monday, Wednesday, and Friday. We have an allocated member of Dispensary team at the branch surgery on those days between 11:30am – 12:30pm for you to pick up your medication.
Icklesham – Prescriptions collected from Village Hall on Mondays and Fridays. Medication can be collected from Pat Francis on Tuesday and Saturday Mornings 9:00 – 10:00am.
Iden Post Office – Prescriptions are collected on Wednesdays. Medication is delivered to store on the following Wednesday.
Peasmarsh Village Hall – Repeat prescriptions are collected on Tuesdays. Medication can be collected with prior notification on Tuesdays between 3:30 – 4:00pm.
Rye Harbour Stores, Winchelsea Post Office, Winchelsea Beach Co-op –Prescriptions collected on Wednesdays. Medication delivered on the following Wednesday.
We have a duty to review your health and medicines on a regular basis and you will be advised if you need to make an appointment to review this with either our practice nurses or your doctor.
Should you need urgent advice about your medication outside our surgery hours please call NHS111 and an operator will take your details and arrange the right access to services for you.
Drug Supply Problems
Unfortunately, we are currently having difficulties obtaining certain drugs from manufacturers. This is often due to:
Local (East Sussex) changes in prescribing policy - often rapidly implemented,
Exchange rate issues - drugs being exported abroad (and so not available for local use) due to the weak pound.
Please bear with us while we do our best to keep you supplied with your repeat prescriptions.
If we cannot get a reasonable supply time from any of our sources, we will ask your doctor to consider a temporary alternative.
Over the counter medications
There are a number of medications that we have prescribed in the past that can be purchased over the counter in large supermarkets and chemists. Such as Hay fever medications, moisturising creams, Paracetamol, and ibuprofen and aspirin to name a few.
To help the NHS budget stretch as far as possible the government are asking patients to buy these items over the counter rather than asking the GP for a prescription.